Electricity Facts Label
1. Electricity Price
| Average Price per kWh @ 500 kWh | 13.4¢ |
| Average Price per kWh @ 1,000 kWh | 12.6¢ |
| Average Price per kWh @ 2,000 kWh | 12.2¢ |
| Energy Charge | 11.9¢ / kWh |
| Base Charge | $0 / month |
| TDU Delivery Charges | Pass-through (per utility) |
| Minimum Usage Fee | $0 |
The average prices shown above include the energy charge, base charge, and TDU delivery charges, but do not include the impact of any usage credits or rebates.
2. Other Key Terms and Questions
| Type of Product | Tarifa fija (Fixed rate) |
| Contract Term | 12 months |
| Do I have a termination fee or any fees associated with terminating service? | $0 — cancel any time without penalty |
| Can my price change during contract period? | Only as specified in the Terms of Service (TOS). Pass-through TDU charges may change. |
| What other fees may I be charged? | Late payment fees, returned-payment fees, disconnect/reconnect fees per the TOS. |
| Is this a pre-pay or pay-in-advance product? | No |
3. Renewable Content
| Renewable Content of this Product | 100% |
| Statewide Average for Renewable Content | Approx. 21% (per ERCOT) |
4. Your Rights as a Customer (YRAC)
For a complete description of customer rights, including your right to dispute, switch providers, access your usage history, and protections against discrimination and disconnection, please refer to the "Your Rights as a Customer" document, available on request from Velcor Energy and on file with the Public Utility Commission of Texas (PUCT).
5. Terms of Service (TOS)
The full Terms of Service governing this plan are available on request and at velcorenergy.com/terms. By enrolling, the customer agrees to all provisions of the TOS, including but not limited to billing, payment, late fees, contract renewal, early termination, and dispute resolution.